Refund Policy

At Aniflex, we stand behind our products and want you to feel confident in your purchase.

Returns: We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition you received it
• It must be in its original packaging

To start a return, please contact us at:

[aniflexsupport@gmail.com]

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, we’ll make it right.

Please email us within 48 hours of delivery with:

• Your order number
• Photos of the issue

We will send a replacement or issue a refund at no extra cost.

Refunds: Once your return is received and inspected, we will notify you.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Non-Returnable Items:

 

 

 

We do not accept returns for:

• Used items
• Items damaged after use
• Orders outside the 14-day return window

Shipping Costs:

• Customers are responsible for return shipping costs
• Original shipping fees (if any) are non-refundable

Exchanges:We only replace items if they are defective or damaged.

Order Cancellations:

Orders can be canceled within 12 hours of purchase.

After that, the order may already be processed and cannot be changed.

Contact:

 

 

For any questions, contact us at:

[aniflexsupport@gmail.com]